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AERO UA

Privacy Policy

Last Updated: 2026-06-25

Welcome to AeroUA! We value your trust and are committed to protecting your personal information. This Privacy Policy explains:

  • What data we collect,
  • How we use it,
  • What rights you have,
  • How we ensure the security of your personal data.

1. What Information Do We Collect?

When using our website without registration, we collect only the necessary data for order processing and payment, specifically:

✅ Order Information – selected products, total cost, payment, and delivery method.
✅ Contact Information – your name, phone number, and delivery address (only if delivery is selected).
✅ Payment Data – is not stored by us, as payment processing is carried out through secure payment service providers.

We do NOT store bank card details or other payment credentials.
All payments are processed through certified payment gateways, and we do not have access to your financial details.

2. How Do We Use Your Information?

We process your data exclusively for the following purposes:

📌 Order Processing – to complete purchases and arrange delivery.
📌 Customer Communication – updates on order status or clarification of order details.
📌 Legal Compliance – in accordance with tax legislation and financial reporting requirements.

We do not share your data with third parties, except as required by Ukrainian law (e.g., law enforcement requests).

3. Data Retention Period

We retain your personal data for as long as necessary to achieve the purposes described in this Policy and to comply with legal requirements:

  • Order and Contact Information – retained for the entire duration of our relationship and beyond, to maintain order history, provide warranty support, process returns, and resolve any disputes.
  • Financial Information (payments, invoices) – retained in compliance with Ukrainian accounting and tax legislation (at least 3 years).

We do not automatically delete this data after an order is completed. However, you have the right to request deletion of your personal data at any time (see Section 7), and we will delete it except where legislation requires us to retain certain records (e.g., accounting documents).

4. Legal Grounds for Data Processing

We process your personal data on lawful grounds, as defined by Ukrainian law and international data protection standards:

📜 Law of Ukraine "On Personal Data Protection" – defines the rules for collecting, processing, and storing personal data.
📜 Law of Ukraine "On Electronic Commerce" – regulates relations between online stores and consumers.
📜 Law of Ukraine "On Accounting and Financial Reporting" – governs the storage of financial records.
📜 GDPR (General Data Protection Regulation) – we comply with international regulations when processing data of EU-based users.

5. Cookies and Analytics

To improve website functionality, we use cookies, which are small text files stored in your browser. They help us analyze user activity and optimize the site.

We use the following types of cookies:

  • Functional – essential for website operation.
  • Analytical – help analyze site traffic and user behavior (e.g., Google Analytics).
  • Marketing – used for targeted advertising.

You can disable cookies in your browser settings, but this may affect certain website features.

6. Data Security

We implement advanced security measures to protect your data:

🔹 SSL Encryption – ensures secure data transmission.
🔹 Restricted Access – only authorized employees have access to data.
🔹 Secure Payment Gateways – payment processing is handled by certified providers.

7. Your Rights

You have the right to:

✔️ Access your personal data.
✔️ Request corrections or deletion of your data if it is no longer needed.
✔️ Opt out of personal data processing for marketing purposes.
✔️ Withdraw your consent for data processing at any time.

To exercise your rights, please contact us using the details below.

8. Third Parties and Data Sharing

Your personal data is shared only for order fulfillment and delivery. This includes:

📦 Logistics Partners:

  • "Nova Poshta"
  • "Ukrposhta"
  • Meest Express
  • Other carriers upon your request

We do not share your data with third parties for marketing purposes without your consent.

9. Contact Information

If you have any questions regarding our Privacy Policy, you can reach us at:

📧 Email: support@aeroua.com
📍 Address: Kyiv, Solomyanskyi district
📞 Phone: +380 (66) 990-07-70

This Privacy Policy may be updated. All changes will be published on this page.

Thank you for choosing AeroUA! 🚀